● Samsung SDS Thwarts Global Logistics Disruption

Comprehensive Analysis of Samsung SDS’s Innovative Response Strategy for Global Logistics Risk Mitigation

Establishing a Global Logistics Risk Management System

Monitoring global logistics flows worldwide daily, issues arising from over 300 logistics sites are swiftly collected.
Combining historical data and the latest global news, an average of 70 logistics risks are automatically detected per day.
A real-time location tracking system monitors the transportation routes of ships and aircraft, quickly identifying dangerous situations by even considering congestion levels within Korea.
A risk management algorithm classifies detected risks into 3 stages based on their severity, preparing corresponding response plans for each stage.
This process is carried out using the latest ICT technologies and big data analysis, incorporating key economic keywords such as SEO-optimized global logistics, logistics risk, real-time risk, risk management, and transportation routes.

Real-time Risk Detection and Immediate Response Process

Detected risks are immediately relayed to logistics operators, activating a real-time response system via an automatic notification system.
Upon the occurrence of a specific risk, emergency response teams and logistics operators immediately participate in meetings to comprehensively analyze logistics issues within the risk’s scope.
Based on the analysis results, specific solutions such as adjusting and executing transportation plans or providing alternative transportation routes are prepared.
After risk response, all processes are accumulated as data and core knowledge, to be utilized as a quick response manual for similar future incidents.

Specific Response Cases: U.S. East Coast and Genoa, Italy

In late 2024, there was a case where the possibility of a U.S. East Coast port strike was detected in advance.
Samsung SDS recognized the risk early and proactively moved customers’ containers out, preventing additional costs from occurring.
For cargo already in transit, detailed countermeasures were taken, such as urgently unloading at the first East Coast port of call, considering the timing of the strike, and providing inland transportation solutions.
Simultaneously, for cargo yet to be shipped, alternative transportation routes utilizing West Coast ports were proposed, averting the worst-case scenario.
In another instance, risk factors for cargo heading to the Port of Genoa, Italy, were detected in advance, activating an emergency plan.
The emergency response team swiftly unloaded cargo at Genoa and the nearby Port of La Spezia and connected it to the final destination via urgent land transport, effectively mitigating the risk of logistics delays.

Summary and Key Points

Global logistics risk is not merely a warning; the key is to minimize negative impacts on business operations through rapid data analysis and a real-time response system.
Samsung SDS utilizes the latest technology and a systematic risk management system to deploy proactive response strategies, ensuring customer peace of mind even in unforeseen circumstances.
As such, real-time risk monitoring, activation of agile response teams, and subsequent data accumulation and utilization are crucial for successful risk management in the global logistics industry.

< Summary >In global logistics risk management, an average of 70 risks per day are detected based on issues collected daily from over 300 sites and historical data.Through real-time location tracking and a 3-stage risk classification system, upon problem occurrence, an automatic alert and urgent meeting lead to the swift preparation of countermeasures.The cases of responding to the U.S. East Coast port strike and the Port of Genoa in Italy clearly demonstrate the effectiveness of proactive responses.Samsung SDS’s response strategy, combining the latest ICT technologies and big data analysis, ensures the continuity of customer businesses.

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*Source: 삼성SDS

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