● AI Revolution Sparks Data Transformation
KT’s AI Agent Strategy: Data-Centric Cloud Transition and Company Culture Innovation
Establishing the Foundation for AI-Based Implementation Through Data Centralization and Cloud Transition
The essential condition for all AI agents to operate smoothly is abundant and accurate data.
Since its inception, KT has consistently pursued the digitalization of all internal data and the transition to the cloud.
By doing so, it has gathered mixed data across various operations into one place and improved accessibility, thereby providing clean and refined data that can be utilized by AI agents.
This kind of data centralization and cloud transition can be seen as a good example of the key keyword ‘cloud transition’ in the global economy’s digital transformation and the fourth industrial revolution.
Agent Discovery Program and Empowering Citizen Developers
From the early stages of introducing AI agents, KT has operated the ‘Agent Discovery’ program that allows participation not only from developers but also from general employees.
This program, composed of three stages: workshops, training, and coaching, shared the necessity and creation methods of AI agents based on design thinking.
Employees from various departments in non-development roles, such as finance and human resources, were able to easily create agents using no-code tools like Microsoft Power Platform.
This activation of citizen developers is one of the core strategies leading AI innovation and trends, promoting participation and knowledge dissemination within the organization.
Workplace Innovation Through Real-World Use Cases
KT maximized actual efficiency by applying the built AI agents to various tasks.
For example, the KG Zone product knowledge agent supports all employees by allowing them to easily query product information, pricing plans, and sign-up methods when needed.
Additionally, the portal sales guide agent enables sales employees to real-time access senior colleagues’ know-how and the latest promotional information.
The Cobas agent for AS technicians provides standardized guides to reduce variability in service quality and implements AI agents for tasks like corporate card usage and service portals to alleviate workloads.
Each case can be seen as an innovative approach unique to KT, responding agilely to the fourth industrial revolution, AI trends, and changes in the global economy.
Strengthening Security and Establishing Document Centralization Culture
As KT undertook large-scale data centralization, it also overcame concerns about security issues.
By transitioning from a local-based security system to an AIP cloud-based security framework, it minimized security vulnerabilities through automatic classification upon document upload.
Furthermore, by utilizing OneDrive and Teams to centralize all documents and support a collaborative culture, it increased operational efficiency and broke down departmental silos.
This not only goes beyond simple technology adoption but also leads to cultural innovation within the organization, playing a crucial role in establishing a stable operational and management system for AI agents.
KT’s Strategic Approach to Leading the Economy, the Fourth Industrial Revolution, and AI Trends
The cloudization of data and cultural innovation that KT has prepared over a long time has become a successful foundation for the introduction of AI agents.
This strategy represents a future-oriented business model that includes top SEO keywords such as global economy, fourth industrial revolution, AI trends, AI innovation, and cloud transition.
It serves as a good example that demonstrates how crucial it is for companies to innovate their organizational culture beyond mere technological adoption during the digital transformation process.
[Related Articles…]Summary of KT’s AI Innovation Cases
Global Economy and AI Trend Forecast
*Source: [ 티타임즈TV ]
– KT가 AI에이전트 도입하기 위해 오래 전부터 해왔던 일은 무엇일까? (김민지 KT AX CoE팀 책임, 최인지 선임)
● Shocking Economic Downturn Ahead
Lessons on Life, Economy, and AI from 87-Year-Old Active Actress Kim Young-ok’s Routine
The Secret to Healthy Habits and Sustainable Passion
Kim Young-ok continues to perform actively as an actress at the age of 87, maintaining a healthy morning routine and consistent stretching for over 40 years.
Every morning, as soon as she wakes up, she engages in 10-15 minutes of stretching to infuse vitality into her body, practicing various muscle exercises and calisthenics.
These habits not only contribute to personal health but also remind us of the importance of consistency and self-management.
Organized Meal Times and a Focus on Digestion in the Breakfast Diet
Kim Young-ok drinks a glass of warm water after waking up and eats an apple, waiting 30 minutes before starting on other foods.
She charges her energy with balanced foods such as eggs, matcha, sweet potatoes, and steamed pumpkin, respecting her body’s digestive system.
Such eating habits are not only essential for maintaining health but are also similar to the concept of economic self-management, like efficient energy distribution throughout the day and long-term investments.
Positive Mindset and Intergenerational Communication
From the stage to YouTube, Kim Young-ok showcases her passion and positive mindset while engaging in various activities.
Her communication with younger generations, sharing experiences and wisdom, mirrors survival strategies in the era of social innovation and AI.
Just as technology and AI impact the economy, an individual’s attitude and passion remind us of their significant role in shaping life outcomes.
Insights into Economics, Technology, and AI Trends
Kim Young-ok’s consistent routine leads not only to health maintenance but also to self-confidence and self-investment.
Such self-management and consistency are critical elements for success in today’s globally recognized fields of economy, investment, finance, technology, and AI.
To become a successful investor in the modern economy, consistent efforts, like maintaining a healthy lifestyle, are essential, and this applies directly to the trends of the Fourth Industrial Revolution and AI.
Life Lessons with Many Things to Learn Even in Old Age
Beyond her acting career, Kim Young-ok delivers life lessons through her intense passion and bold challenges.
Consistent self-management, healthy eating habits, and enthusiasm align with the fundamental principles an investor must possess to succeed in the economic market.
In a rapidly changing AI era and global economic environment, these life lessons provide great inspiration for navigating the uncertainties of future industries and financial markets.
[Related Articles…]Future of Global Economic OutlookAI Trend Outlook 2023
*Source: [ 지식인사이드 ]
– 최고령 현역 여배우가 40년 넘게 유지하고 있는 루틴ㅣ서경석의 인생수업 EP.3 (김영옥 배우 1부)
